Returns & Exchanges

At TrueHealthic, we want you to feel confident in your style and fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Your satisfaction is our priority, and we strive to make the return process as seamless as your shopping experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Ship It Back

Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will issue a full refund to your original payment method or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing